Trace.Space

The error messages and codes Trace.Space shows, what each one means, and what to do about it, grouped by area.

Error messages explained

Short answers to the questions customers ask most: hosting, data export, deleting things, the API, on-premises deployment, beta features and more.

Frequently asked questions

Short definitions of the terms used in Trace.Space and in this help center, with links to the articles that explain them.

Glossary

Every keyboard shortcut in Trace.Space, the characters that open menus inside the editor, and how the sidebars behave.

Keyboard shortcuts and editor commands

Fix CSV and ReqIF imports that do not map, exports that fail or never download, AI errors, and background tasks that stop.

Troubleshooting import, export and AI

What to do when a magic link fails, your account is suspended, an organization is missing, SSO does not work, or you cannot see items.

Troubleshooting sign-in and access

Getting help

Feedback and reporting issues

Janis Vavere

Matthew Maclaine

Where to land when you are stuck, and the reference pages worth bookmarking.

Help and Reference

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Volume, creators and topics for your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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